14 Mango Walk
Half Way Tree
Kingston 10
St. Andrew
The Manager
FreshMart Supermarket
67 Constant Spring Road, Kingston 8
On Tuesday, March 2, 2025, I purchased a carton of twelve eggs from your establishment at 67 Constant Spring Road. Upon returning home, I discovered that six of the eggs were cracked and two were visibly rotten, emitting a foul odour upon opening.
This was not my first experience with a quality issue at your store. In December 2024, I purchased a litre of fresh milk that was sour well before its stated expiry date; I did not report that incident at the time. I have since retained the receipt from my most recent purchase — Transaction Number 0042, dated March 2, 2025 — which I am prepared to submit as evidence.
I respectfully request a full refund for the defective goods and ask that your team review the quality control procedures applied to perishable items. I trust this matter will be treated with the urgency it deserves. I may be contacted at the address above or by telephone at 876-312-4498.